Difference Between Us and Other Hormone Therapy Companies

OUR DIFFERENCE: 

 

What is the difference between MultiGen Wellness Concierge Health and other companies who provide telemedicine and hormone therapy? 

 

We aim to answer this question here today in this article. When we developed the vision for MultiGen Wellness it was because we wanted to create a system to genuinely help our patients from a whole health perspective. We wanted to connect patients to the highest trained and experienced specialist in the world. 

 

We saw that healthcare was changing when Covid came and we wanted to create something different. You either become the best at a service already existing or you create something new and an entirely new way of offering something if you want to make an impact in the world. Our founder Joshua Crampton had an experience at local “testosterone centers” that earmarked what standards to beat. 

 

Lets hear from the founder:

 

“I discovered at around 28 years old that I was suffering from low testosterone. I did the normal thing and went across the street from my gym to Low T Center. I paid $35 for the base testosterone test and got my first shot that day. I would go into the clinic every Tuesday and Thursday and stand in line behind the other 15 guys to get my shot. Over the years I tried many of these “corner store depots” and was always left with the same impression. 

The final straw the spurred the founding and creation of MultiGen Wellness Concierge Health was a 3 day hospital stay where I almost died. The clinic I had been going too had 1 PA who ran the shop and a dozen young attractive nurses. I was keeping the normal routine of Tuesday and Thursday shots. Driving into the clinic every day and standing in line. 

I had been complaining of low energy, brain fog and feeling heavy. I only saw the PA maybe once a month but I would complain every time I went in of my side effects. The solution for the PA was simply “MORE TESTOSTERONE.” At one point he tried to sell me HGH for $800/month. 

After months of this treatment I ended up getting deathly sick one night and drove myself to the ER. The doctor on duty ordered every blood test known to man. Everything from cortisol, to estrogen to thyroid.  They looked at EVERYTHING in my body. 

After sitting with the disgusted ER doctor and learning how screwed up my body was I myself got furious. Apparently the reason I was suffering from such side effects was because my blood thickness called Hermetic Rate was over 53 where the average should be around 35. It meant my blood was this as oil and I was in range of having a stroke. I learned my cortisol was totally wrecked from stress. I learned my thyroids were blown out and my adrenal glands were malfunctioning. My testosterone was over 1,000 and my estrogen was way way too high too. 

The ER doc explained to me that the reason all of this was happening and I was basically dying was because the Testosterone clinic I was going too was ONLY testing 2 things: estrogen and testosterone. They were not testing ALL these other things so they had no way of truly helping me.” 

This story is one of 1,000s and 1,000;s of men who are currently suffering from this “malpractice” today who are still stuck going to these “corner store testosterone depots.” 

 

We developed the business model of hiring the highest trained and experienced hormone and functional health practitioners available and connecting them with our patients. In a concierge based system that does not cost too much more than the typical “testosterone depots.” We also partnered with local labs and we test everything possible in the body with every new patient and we treat the WHOLE BODY. 

 

This practice has allowed us to create a concierge at home system where our patients save their time by seeing their dedicated providers from home and have unlimited communication with these dedicated specialists. When a patient is assigned a provider, that provider is their devoted specialist. They see that person every month and an ongoing treatment relationship is built. 

These are the major differences between us and other services available to find and use. We provide a dedicated specialist and treat the whole body. Hormone therapy is the foundation.

Picture of Joshua Crampton

Joshua Crampton

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Terms and Conditions for MultiGen Wellness

Please read these Terms and Conditions carefully before using the services of MultiGen Wellness.

1. Introduction

MultiGen Wellness is a marketing and technology management company that connects patients with licensed healthcare providers for hormone therapy online. We are not a medical provider or a wellness service provider. We do not diagnose, treat, or cure any medical conditions.

2. Risks of Hormone Therapy:

Hormone therapy can have risks and side effects, including but not limited to:

  • Allergic reactions
  • Changes in mood or behavior
  • Blood clots
  • Breast cancer
  • Heart disease
  • Liver problems
  • Stroke
  • Other serious and potentially life-threatening conditions

3. Treatment Guidelines:

If you are connected with a healthcare provider for hormone therapy through MultiGen Wellness, you are responsible for following all treatment guidelines provided by the healthcare provider. This includes taking medications as prescribed, attending all appointments, and informing the healthcare provider of any changes in your health.

4. No Guarantee of Results:

MultiGen Wellness does not guarantee any specific results from hormone therapy. The effectiveness of hormone therapy varies from person to person and depends on a variety of factors, including your individual health, medical history, and lifestyle choices.

5. Limitation of Liability:

MultiGen Wellness is not responsible for any medical treatment provided by the healthcare providers you are connected with through our service. We are also not responsible for any damages or injuries that may result from hormone therapy, even if you are connected with a healthcare provider through our service.

6. Disclaimer:

The information provided on the MultiGen Wellness website and through our service is for informational purposes only and is not intended as medical advice. You should always consult with a licensed healthcare provider for any questions or concerns you may have about your health.

7. Termination of Service:

MultiGen Wellness reserves the right to terminate your access to our service at any time for any reason, without notice.

8. Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas.

9. Entire Agreement:

These Terms and Conditions constitute the entire agreement between you and MultiGen Wellness regarding the use of our service.

10. Severability:

If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

11. Modifications:

MultiGen Wellness reserves the right to modify these Terms and Conditions at any time. You are responsible for reviewing these Terms and Conditions periodically for changes. Your continued use of our service following the posting of any changes constitutes your acceptance of such changes. Please note: This is a sample Terms and Conditions document for MultiGen Wellness. You should consult with an attorney to ensure that your Terms and Conditions are compliant with all applicable laws and regulations.

MultiGen Wellness Refund Policy

Please read this Refund Policy carefully before using the services of MultiGen Wellness.

1. Non-Refundable Services:

MultiGen Wellness does not offer refunds for the following:

  • Services: Consultation fees, program fees, and other service charges are non-refundable.
  • Medications: Due to health and safety regulations, any medications dispensed through our service are non-refundable once they have been shipped or dispensed.
  • Lab Tests: Similarly, lab tests ordered through our service are non-refundable after the order has been processed.

2. Minimum Commitment:

Each of our programs requires a minimum 3-month commitment. This allows us to provide you with consistent and effective treatment over a sustained period.

3. Cancellation Policy:

  • After 3 Months: You may cancel your program at any time after the initial 3-month commitment with 30 days’ written notice. No cancellation fees will be assessed beyond the remaining service fees for the 30-day notice period.
  • Before 3 Months: If you choose to cancel your program before the completion of the initial 3-month commitment, the full cost of the 3 months will be considered your cancellation fee. This ensures fair compensation for the resources and services dedicated to your care during that period.

4. Exceptions:

In rare and exceptional circumstances, MultiGen Wellness may consider issuing a partial or full refund based on individual merit. Any such decisions will be made at the sole discretion of MultiGen Wellness management and on a case-by-case basis.

5. Disclaimer:

This Refund Policy is subject to change at any time without prior notice. We encourage you to review this policy periodically for any updates. By using the services of MultiGen Wellness, you acknowledge that you have read and understood this Refund Policy and agree to be bound by its terms and conditions.

MultiGen Wellness Legal Death, Damage, and Disparity Agreement

Please read this Legal Death, Damage, and Disparity Agreement carefully before using the services of MultiGen Wellness.

1. Introduction:

MultiGen Wellness is a marketing and technology management company that connects patients with licensed healthcare providers for online consultations and potential treatment. We are not a medical provider or a wellness service provider. We do not diagnose, treat, or cure any medical conditions.

2. Clarification of Patient Relationship:

  • MultiGen Wellness is not your medical provider: You understand and agree that MultiGen Wellness is not your medical provider and does not provide medical advice or treatment. We simply connect you with licensed healthcare providers who may provide these services.
  • Doctor-Patient Relationship: You understand and agree that any doctor you are connected with through MultiGen Wellness is your independent medical provider, and a separate doctor-patient relationship will be established between you and them.

3. Disclaimer of Liability:

  • No Liability for Medical Treatment: You understand and agree that MultiGen Wellness is not responsible for any medical treatment provided by the healthcare providers you are connected with through our service. We are not responsible for any damages or injuries, including death, that may result from medical treatment, even if you are connected with a healthcare provider through our service.
  • Doctors Solely Responsible: You understand and agree that the doctor you are connected with through MultiGen Wellness is solely responsible for the medical advice, diagnosis, and treatment they provide. You hold MultiGen Wellness harmless from any and all liability, legal or medical, arising out of or related to any such advice, diagnosis, or treatment.

4. Assumption of Risk:

You understand and acknowledge that all medical treatments have inherent risks, including the potential for side effects, complications, and even death. You accept these risks by choosing to receive medical treatment from a healthcare provider connected with MultiGen Wellness.

5. Release of MultiGen Wellness from Claims:

You hereby release MultiGen Wellness from any and all claims, demands, losses, damages, liabilities, costs, and expenses (including attorney fees) of any nature whatsoever, arising out of or related to any medical treatment provided by a healthcare provider you are connected with through our service. This includes, but is not limited to, claims for death, personal injury, property damage, emotional distress, and economic loss.

6. Additional Provisions:

  • Severability: If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
  • Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Texas.
  • Entire Agreement: This Agreement constitutes the entire agreement between you and MultiGen Wellness regarding your use of our service in connection with potential medical treatment.
By using the services of MultiGen Wellness, you acknowledge that you have read and understood this Legal Death, Damage, and Disparity Agreement and agree to be bound by its terms and conditions.

MultiGen Wellness Medications Waiver

Please read this Medications Waiver carefully before using the services of MultiGen Wellness.

1. Introduction:

MultiGen Wellness is a marketing and technology management company that connects patients with licensed healthcare providers for hormone therapy online. We are not a pharmacy, we do not sell medications, and we do not prescribe medications.

2. Role of MultiGen Wellness:

  • Connections: We facilitate connections between patients and licensed healthcare providers who may prescribe medications during online consultations.
  • No Prescriptions: We are not authorized to prescribe any medications ourselves. All medication prescriptions will be issued solely by the healthcare provider you are connected with through our service.
  • No Sales: We do not sell or dispense any medications. All medications will be dispensed directly by a licensed pharmacy.

3. Patient Responsibilities:

  • Following Prescriptions: You agree to take all medications exactly as prescribed by your healthcare provider.
  • Risk Acknowledgement: You understand and acknowledge that all medications have potential risks and side effects. You should discuss these risks and side effects with your healthcare provider before starting any new medication.
  • No Guarantees: You understand that MultiGen Wellness does not guarantee the effectiveness or safety of any medications prescribed by your healthcare provider.

4. Limitation of Liability:

You agree to hold MultiGen Wellness harmless from any and all liability, legal or medical, arising out of or related to the use of any medications prescribed by your healthcare provider. This includes, but is not limited to, any side effects, allergic reactions, or other adverse effects.

5. Disclaimer:

The information provided by MultiGen Wellness is for informational purposes only and is not intended as medical advice. You should always consult with a licensed healthcare provider for any questions or concerns you may have about your health or medications.

6. Additional Provisions:

  • Severability: If any provision of this Waiver is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
  • Governing Law: This Waiver shall be governed by and construed in accordance with the laws of the State of Texas.
  • Entire Agreement: This Waiver constitutes the entire agreement between you and MultiGen Wellness regarding the use of our services in connection with medications.

By using the services of MultiGen Wellness, you acknowledge that you have read and understood this Medications Waiver and agree to be bound by its terms and conditions.

MultiGen Wellness Communications Agreement

Please read this Communications Agreement carefully before using the services of MultiGen Wellness.

1. Introduction:

MultiGen Wellness is a marketing and technology management company that connects patients with licensed healthcare providers for hormone therapy online. We are not a medical provider or a wellness service provider. We do not diagnose, treat, or cure any medical conditions.

2. Limitations of Service:

  • Not a Medical Provider: You understand and agree that MultiGen Wellness is not a medical provider and does not provide medical advice or treatment. We simply connect you with licensed healthcare providers who may provide these services.
  • No Guarantee of Results: MultiGen Wellness does not guarantee any specific results from hormone therapy or any other medical treatment provided by the doctors or providers you are connected with through our service.
  • No Liability for Medical Treatment: You understand and agree that MultiGen Wellness is not responsible for any medical treatment provided by the healthcare providers you are connected with through our service. We are not responsible for any damages or injuries that may result from hormone therapy or any other medical treatment, even if you are connected with a healthcare provider through our service.

3. Communications Restrictions:

  • Prior Written Approval: You agree not to publish any content online or in any public space, including but not limited to social media, review websites, or public forums, related to your experience with MultiGen Wellness without our prior written approval. This includes both positive and negative reviews.
  • Dispute Resolution: You agree that any dispute arising out of or relating to your use of MultiGen Wellness services will be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Bexar County, Texas, and the decision of the arbitrator will be final and binding.
  • Non-Disparagement: You agree not to make any public statements or otherwise engage in any behavior that is disparaging or defamatory to MultiGen Wellness.

4. Miscellaneous

  • Severability: If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
  • Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Texas.
  • Entire Agreement: This Agreement constitutes the entire agreement between you and MultiGen Wellness regarding your use of our service.
By using the services of MultiGen Wellness, you acknowledge that you have read and understood this Communications Agreement and agree to be bound by its terms and conditions.

Hormone Therapy Waiver

Please read these Terms and Conditions carefully before using the services of MultiGen Wellness.

1. Introduction:

MultiGen Wellness is a marketing and technology management company that connects patients with licensed healthcare providers for hormone therapy online. We are not a medical provider or a wellness service provider. We do not diagnose, treat, or cure any medical conditions.

2. Risks of Hormone Therapy:

Hormone therapy can have risks and side effects, including but not limited to:

  • Allergic reactions
  • Changes in mood or behavior
  • Blood clots
  • Breast cancer
  • Heart disease
  • Liver problems
  • Stroke
  • Other serious and potentially life-threatening conditions

It is your responsibility to understand the risks and benefits of hormone therapy before starting any treatment. You should discuss these risks with a licensed healthcare provider before making any decisions about your health.

3. Treatment Guidelines:

If you are connected with a healthcare provider for hormone therapy through MultiGen Wellness, you are responsible for following all treatment guidelines provided by the healthcare provider. This includes taking medications as prescribed, attending all appointments, and informing the healthcare provider of any changes in your health.

4. No Guarantee of Results:

MultiGen Wellness does not guarantee any specific results from hormone therapy. The effectiveness of hormone therapy varies from person to person and depends on a variety of factors, including your individual health, medical history, and lifestyle choices.

5. Limitation of Liability:

MultiGen Wellness is not responsible for any medical treatment provided by the healthcare providers you are connected with through our service. We are also not responsible for any damages or injuries that may result from hormone therapy, even if you are connected with a healthcare provider through our service.

6. Disclaimer:

The information provided on the MultiGen Wellness website and through our service is for informational purposes only and is not intended as medical advice. You should always consult with a licensed healthcare provider for any questions or concerns you may have about your health.

7. Termination of Service:

MultiGen Wellness reserves the right to terminate your access to our service at any time for any reason, without notice.

8. Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas.

9. Entire Agreement:

These Terms and Conditions constitute the entire agreement between you and MultiGen Wellness regarding the use of our service.

10. Severability:

If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

11. Modifications:

MultiGen Wellness reserves the right to modify these Terms and Conditions at any time. You are responsible for reviewing these Terms and Conditions periodically for changes. Your continued use of our service following the posting of any changes constitutes your acceptance of such changes. Please note: This is a sample Terms and Conditions document for MultiGen Wellness. You should consult with an attorney to ensure that your Terms and Conditions are compliant with all applicable laws and regulations.