These SMS/Text Messaging Terms & Conditions (“SMS Terms”) govern the text messaging program offered by MultiGen Wellness (“we,” “us,” or “our”). By providing your mobile phone number and opting in, you agree to these SMS Terms.
Program Description
MultiGen Wellness sends patient care text messages to enrolled patients who have opted in. Messages may include appointment confirmations and reminders, lab and visit updates, medication reminders, secure patient portal sign-in links, account and billing notifications, and two-way messages for care coordination with your care team.
How to Opt In
You opt in by providing your mobile phone number and agreeing to receive text messages when you complete our patient enrollment form, or by texting START to our number. Consent to receive text messages is not a condition of purchase or of receiving care.
Message Frequency
Message frequency varies based on your care needs.
Cost
Message and data rates may apply. Please contact your wireless provider for details about your messaging plan.
How to Opt Out
You can cancel the SMS service at any time by texting STOP to any message you receive from us. After you send STOP, we will send a confirmation message and then stop sending you text messages. You may opt back in at any time by texting START.
Help
For help or more information, reply HELP to any message, or contact us at 1-800-259-0015.
Privacy & Data Sharing
Your mobile phone number and SMS opt-in consent are collected solely to deliver the care-related messages described above. We do not share or sell your mobile opt-in information, consent, or phone number to any third parties or affiliates for their marketing or promotional purposes. Please see our Privacy Policy for more information.
Supported Carriers & Liability
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed.
Contact
MultiGen Wellness — 1-800-259-0015. For questions about these SMS Terms, please contact us using the information above.